Returns & Exchanges

At Ritual, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects your personal style without compromise.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing